Welcome to WWW.HARDDISK.COM and thank you for this opportunity to serve you. Below you will find step-by-step instructions on how to use our shopping cart and place your order online. I hope this page answers all your questions. If you need additional assistance please click here to contact Presales Support.

Search or browse our website for the item or items you would like to order. Items available for online purchase will have a quantity box located at the bottom of the product page or next to the item description. Not all items are currently available for online purchase. Those items not available for online purchase can be ordered by contacting us here. Enter a quantity in the box and click on "Add To Shopping Cart" or hit the "ENTER" key. These items will be added to your cart. You should now see a dollar amount, in yellow, shown in the shopping cart window on the left side of the page, if not click here. At anytime you can view or modify what is in your shopping cart by clicking on "View Shopping Cart", located near the quantity box, or click "Shopping Cart", on the left side of the page.

Once you have made your selection and are ready to checkout click "View Shopping Cart", located near the quantity box, or click "Shopping Cart", on the left side of the page. You should now see an itemized list of the products you have selected for purchase. You can adjust the quantities at this time by changing the amount in the quantity box and clicking "Modify Cart". If you wish to remove an item completely enter "0" in the quantity box and click "Modify Cart". That item will be removed from the list. If something is missing use your back button to return to the page where the item is located and add it to your shopping cart. You will not loose the items already in your shopping cart by backing up. Once you have confirmed that everything you need is in the shopping cart click "Checkout (Secure)" or "Checkout (Normal)". Click here to learn more about "Checkout (Secure)" and "Checkout (Normal)".

You should now see the "Account Login Screen". Enter your email address and click "Proceed". If you do not already have an account you will be presented with a blank "New Customer Information" form. Otherwise you will be prompted for your password. If you have already established an account and you are not prompted for your password use your back button and check the email address you entered. If you have forgotten your password click the "Lost your password?" link. Once you have logged into your account confirm the information shown is correct, select a method of payment and method of shipping. Shipping charges are shown here. The remainder of the checkout process provides detailed instructions on each page. Follow the instructions provided. If you need additional assistance please contact Presales Support. When you are finished you will be presented with a detailed invoice. Please print a copy for your records. You will also receive a copy by email.

Thank you again for giving us this opportunity to serve you. Please let us know if need additional assistance.

If the shopping cart does not update when you try to add an item it is most likely because you are not allowing "cookies". You must allow "cookies" to use the shopping cart. Information about the content of the shopping cart is stored in a "cookie" which is handed to your web browser. Make sure your web browser is set to accept "cookies", in your privacy options, and try again. If you are still having trouble please contact us so we can help you remedy the problem. Click here to learn more about "cookies" and our privacy policy.

Although we offer a method of insecure checkout, "Checkout (Normal) ", unless your web browser does not support at least 40-bit encryption there is no reason not to use secure check-out. To check your encryption level click on "Help" and then "About" on your web browser's navigation bar. You should see something like "128-bit encryption". WWW.HARDDISK.COM is

secured by SSL, (Secure Sockets Layer), the leading security protocol on the Internet. When you see the little padlock in the bottom corner of your web browser you know that data traveling between us is being encrypted. WWW.HARDDISK.COM offers up to 128-bit encryption, our secure server certificate and identity is verified by Thawte. Click here or on the little padlock in the lower corner of your web browser to verify the validity of our 128-bit SSL secure server certificate and our identity.